Shipping Policy
Welcome to Affan Organics! We are committed to delivering your organic and superfood products to you in the most efficient and timely manner. Please review our shipping policy for more details about how your orders are processed and delivered.
- Shipping Locations
We currently offer shipping services across Pakistan. At this time, we do not provide international shipping.
- Shipping Methods
All orders are processed and delivered via our trusted local courier partners. The estimated delivery time will vary based on your location:
- Within Punjab: 2-3 business days
- Other provinces: 3-5 business days
Please note that delivery times are estimates and may vary depending on external factors such as weather conditions, public holidays, or unforeseen courier delays.
- Order Processing Time
- Orders placed before 12:00 PM (Pakistan Standard Time) on business days (Monday to Saturday) will be processed on the same day.
- Orders placed after 12:00 PM or on non-business days will be processed the next business day.
- Once your order is dispatched, you will receive an email with your tracking information.
- Shipping Costs
Shipping costs are calculated at checkout based on your order’s total weight and delivery location. The rates may vary according to the shipping zones:
- Orders within Punjab: PKR [Insert Amount] for standard shipping.
- Orders in other provinces: PKR [Insert Amount].
We offer free shipping on orders above PKR [Insert Amount].
- Order Tracking
Once your order is dispatched, you will receive an email with your tracking number and a link to track your shipment in real time.
- Shipping Delays
While we strive to deliver your products within the estimated time frame, there may be occasional delays due to factors outside our control (e.g., public holidays, courier issues, or natural events). If your order is delayed, we will notify you promptly.
- Address Accuracy
Please ensure that your shipping address is correct and complete at the time of placing your order. Affan Organics is not responsible for orders shipped to incorrect addresses due to errors at the time of checkout.
- Damaged or Lost Items
If your order arrives damaged or you suspect it is lost in transit, please contact us immediately at contact@affanorganics.com or call us at +923367682070. We will work to resolve the issue as quickly as possible.
- Customer Support
For any questions related to shipping or your order, please get in touch with our customer service team:
- Email: contact@affanorganics.com
- Phone: +923367682070
We appreciate your trust in Affan Organics and strive to ensure that your products reach you safely and in excellent condition!