1. Information We Collect
When you visit our website, we collect certain personal information to provide and improve our services. The types of information we may collect include:
- Personal Information: This includes your name, email address, phone number, shipping address, and payment details, which you provide when you make a purchase or fill out forms on our website.
- Log Data: We automatically receive and log information from your browser when you visit our site. This may include your IP address, browser type, device information, and browsing patterns (e.g., pages viewed).
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand your preferences and tailor our website accordingly.
2. How We Use Your Information
The personal information we collect is used for various purposes, including:
- Order Processing: To process and deliver your orders, manage payments, and communicate with you regarding your purchase.
- Customer Service: To provide support and respond to your inquiries or complaints.
- Personalization: To tailor our website and services to your preferences, such as remembering your shopping cart or suggesting relevant products.
- Marketing: To send you promotional offers, newsletters, and updates about our products or services. You can opt out of marketing communications at any time.
- Analytics: To analyze user behavior and improve the performance and usability of our website.
3. How We Protect Your Information
We are committed to safeguarding your personal information. To prevent unauthorized access, disclosure, or modification, we employ industry-standard security measures, including:
- Data Encryption: All sensitive data, such as payment details, is encrypted using Secure Socket Layer (SSL) technology.
- Access Control: Access to your personal information is restricted to authorized personnel only, who are required to keep it confidential.
- Regular Monitoring: Our website undergoes regular security assessments to ensure the highest level of protection for your data.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who assist in processing payments, shipping orders, or maintaining our website.
- Legal Obligations: We may disclose your information if required by law, such as in response to a legal process or to protect the rights and safety of Affan Organics.
5. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Update or correct any inaccurate or incomplete information.
- Deletion: Request that we delete your personal data from our systems, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications at any time by clicking the “Unsubscribe” link in the email or contacting us directly.
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including fulfilling legal and regulatory obligations.
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.
9. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
- Email: contact@affanorganics.com
- Phone: +923367682070
- Address: Burewala Road, Near Bypass, Chichawatni, Sahiwal, 57200, Pakistan