What is Affan Organics?

Affan Organics is an online store dedicated to offering high-quality organic and superfood products, including chia seeds, moringa powder, quinoa seeds, and more. We source natural, chemical-free ingredients and deliver them to customers all across Pakistan.

Do you deliver outside of Pakistan?

Currently, we only deliver within Pakistan. We hope to expand our services internationally in the future, so stay tuned!

How can I place an order?

Placing an order is simple:

  1. Visit affanorganics.com.
  2. Browse through our products.
  3. Add your desired items to the cart.
  4. Proceed to checkout, enter your details, and confirm your order. You will receive a confirmation email with the details of your purchase.
What payment methods do you accept?

We accept the following payment methods:

  • Cash on Delivery (COD)
  • Direct Bank Transfer
  • JazzCash/EasyPaisa
How long will it take for my order to arrive?

Delivery times depend on your location:

  • Within Punjab: 2-3 business days.
  • Other provinces: 3-5 business days. We aim to deliver your order as quickly as possible!
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How much does shipping cost?

Shipping charges depend on your location:

  • Within Punjab: PKR 200.
  • Other provinces: PKR 200. We also offer free shipping on orders above PKR 5000.
Can I track my order?

Yes! Once your order is dispatched, you will receive a tracking number via email, which you can use to track the status of your shipment.

What should I do if I receive a damaged or incorrect product?

We are sorry if there is an issue with your order. If you receive a damaged or incorrect product, please contact us at contact@affanorganics.com or call us at +923367682070 within 48 hours of delivery. We will arrange a replacement or refund based on the issue.

Do you offer bulk purchasing or wholesale options?

Yes, we do! If you’re interested in buying our products in bulk or for wholesale, please reach out to us at contact@affanorganics.com for more details.

How can I contact customer support?

You can contact our customer support team via:

Do you have a return or refund policy?

Yes, we do. If you’re not satisfied with your purchase, you can request a return or refund within 7 days of receiving your order. Please refer to our Return and Refund Policy for more details.

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